Company Profile:
Clover has been one of the
most important and popular cloud-based integrated point-of-sale systems on the
market since its inception back in 2012. One of the best things about it is
probably the fact that it suits multiple types of businesses and retailers from
restaurants and cafes to quick service businesses and bars. The Clover POS
encompasses all the necessary functions of such a device while also offering
integration with multiple features from its app store. By using this POS, you
will be able to accept all forms of payments, manage orders, create reports,
keep track of the inventory, etc.
Why
Choose Clover
The POS from Clover is a very good choice if you own a small- to medium-sized business and want a reliable system to help you. Besides that, this can be the best choice if you don’t actually have the funds to pay for such a system and device from the get-go. In fact, this is the case for most small- and medium-sized businesses which is why the company has come up with a way to help these businesses. A one-off payment is needed for the beginning and after that, features can be added depending on each brand’s needs. If they choose to purchase from the official website, there is the possibility to access an installment plan that contains three payments and zero interest.
What
Clover Offers - Features and Functionality
There are a lot of features
that businesses can benefit from when it comes to the Clover POS system. The
best part of it is that it’s reliable, flexible, and can be easily adapted to
multiple business types. Moreover, because it is a cloud-based system, you can
manage it from anywhere in the world and from any device.
Features and uses
·
Virtual
terminal:
this feature allows the business to process online transactions easily and
quickly. Your physical presence at the terminal is not necessary for this to
happen as you can simply log in from any device to process your refunds and
accept payments;
·
Inventory
management:
managing the inventory of your business is now easier than ever with the Clover
POS because the items are added individually. You can also use spreadsheets to
import your inventory or simply scan the barcode labels on the products;
·
Reports: when it comes to reporting,
the POS system has a built-in feature for this. Your business can use it to
monitor metrics and analyze trends that could help them grow. What’s even
better is that, as the owner, you have access to this info anytime from
anywhere as long as you have a device that’s connected to the internet;
·
Managing the
employees:
when you are leading a business, it’s important to be able to manage your
employees easily because they are the most important asset you have. With the
Clover POS you can track their responsibilities and performance, and have
control over all sorts of permissions;
· Online orders: last but not least, the online ordering feature allows you to create a virtual menu and receive orders online, including from the website of your company. The system can be integrated with the website and synchronized with your inventory so you are always certain of your stock.
Requirements
Clover offers five types of
POS hardware that you can use for your business. Those are the Station Solo, Station Duo, Flex (a
device that resembles a mobile phone),
Mini (a tablet-like device), and Go (a
miniature one with a Bluetooth connection). You can buy them through one of
their partners that you also need to be working with or directly from the
Clover website. However, when it comes to the Clover software, it can be used
from any device with an internet connection regardless of the operating system
it works on.
There are no requirements
from Clover unless you require hardware for your business. If everything you
need is a virtual terminal, Clover has got you covered too without the need for
any type of hardware. Plus, you can also add accessories to your POS such as
printer paper, barcode scanner, weight scale, etc.
Plans
& Pricing
It’s worth noting that you
will not have to pay any fees for the first thirty days of using the Clover POS
system. You will have to pick your type of business before going into the
pricing for the necessary hardware and plan that will suit your choice.
·
Full-service
dining: The
Starter Pack costs $1,349 at once or three payments of $450 each plus the
$74.95 monthly plan. The Standard Pack costs $1,848 at once or three payments
of $616 each plus the $84.90 monthly plan. The Advanced Pack costs $3,647 at
once or three payments of $1,215 plus the $94.85 monthly plan;
·
Quick service
dining: The
Starter Pack costs $799 at once or three payments of $266 each plus the $44.95
monthly plan. The Standard Pack costs $1,799 at once or three payments of $599
each plus the $44.95 monthly plan. The Advanced Pack costs $2,298 at once or
three payments of $765 plus the $54.90 monthly plan;
·
Retail shops: The Starter Pack costs $799
at once or three payments of $266 each plus the $14.95 monthly plan. The
Standard Pack costs $1,799 at once or three payments of $599 each plus the
$44.95 monthly plan. The Advanced Pack costs $2,298 at once or three payments
of $765 plus the $54.90 monthly plan;
·
Professional
services:
The Starter Pack is free but you will have to pay the $14.95 monthly plan. The
Standard Pack costs $499 at once or three payments of $166 each plus the $14.95
monthly plan. The Advanced Pack costs $1,349 at once or three payments of $450
plus the $44.95 monthly plan;
·
Personal
services: The
Starter Pack costs $499 at once or three payments of $166 each plus the $14.95
monthly plan. The Standard Pack costs $799 at once or three payments of $266
each plus the $44.95 monthly plan. The Advanced Pack costs $1,799 at once or
three payments of $599 plus the $44.95 monthly plan;
·
Home and field
services:
The Starter Pack is free but you will have to pay the $14.95 monthly plan. The
Standard Pack costs $49 at once plus the $14.95 monthly plan. The Advanced Pack
costs $499 at once or three payments of $166 plus the $14.95 monthly plan.
Ease
of Use
Most online testimonies and
user commentaries claim that the Clover POS is extremely easy to use and set
up. In order to make it work, you only need to turn it on, install the
software, and configure your preferred settings. In case you wish to add an
integration you will need to log into the App Market, pick the app, download
it, and install it. Keep in mind that some of them might require an extra fee
that you will also need to pay.
Customer
Support
Firstly, it’s important to
note that in case you need any kind of answers to your problems, the official
Clover website has a help center that you can access as well as a complex FAQ
section and a blog that is full of useful articles. In case you need help in
choosing the right option, you can call (855) 397-9561 and a representative will
guide you. These numbers are apparently available 24/7. There is also a live
chat option on the bottom right side of the official website that you can use. In
case you need help with your already-installed system, you can call (855)
853-8340.
The official website also displays numerous phone numbers for support outside
of the US.
Contract
Terms
Clover is not the type of
company to have clients bound to them by a contract. You are free to use the
system for as long as you need it without any terms or obligations.
Conclusion
All in all, Clover is a very
good option for small- to medium-sized businesses that need a flexible and
easy-to-use POS system with a lot of functionalities. Its analytics feature is
one of the most interesting on the market as well as the possibility to add as
many integrations as you want. While it’s not the cheapest solution out there,
it’s definitely a high-quality one that will cater to your business and offer
you the space to grow in revenue and do your job well.
Physical Address
Clover Network, Inc,
415 N Mathilda Ave
Sunnyvale, CA 94085
USA